Privacy Policy

Last Updated: August 13, 2026

At Max Flix, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you access or use the Max Flix website, application, and related services.

By using Max Flix, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use Max Flix, we may collect information such as:

  • Name and email address

  • Account and login information

  • Subscription and payment-related information

  • Device and browser information

  • IP address and approximate location information

  • Viewing history and content preferences

  • Information you provide when contacting our support team

  • Technical information related to your use of our platform

We only collect information that is reasonably necessary to provide, maintain, improve, and secure our services.

2. How We Use Your Information

Max Flix may use collected information to:

  • Create and manage your account

  • Provide access to movies, web series, and other content

  • Process subscriptions and payments

  • Personalize your entertainment experience

  • Recommend relevant content

  • Improve our website, application, and services

  • Respond to customer support requests

  • Detect fraud, abuse, and unauthorized activity

  • Maintain platform security

  • Send important service-related notifications

  • Comply with applicable legal requirements

3. Cookies & Similar Technologies

Max Flix may use cookies and similar technologies to remember preferences, maintain sessions, understand how users interact with our platform, improve performance, and provide a better user experience.

You may be able to manage or disable cookies through your browser or device settings. However, disabling certain cookies may affect some features of the platform.

4. Viewing & Usage Information

To improve our services, we may collect information about how you interact with Max Flix, including content you watch, search activity, viewing duration, device type, and general usage patterns.

This information may be used to improve content recommendations, platform performance, and user experience.

5. Payment Information

If you purchase a subscription or other paid service, payment transactions may be processed through third-party payment providers.

Max Flix may receive limited transaction information necessary to confirm and manage your payment. We do not intend to store complete payment card information unless specifically required and legally permitted.

6. Sharing of Information

We do not sell your personal information as a general business practice.

We may share limited information with trusted service providers when necessary to operate Max Flix, including providers for hosting, analytics, payment processing, customer support, security, and technical services.

We may also disclose information when required by law, legal process, court order, or to protect the rights, safety, and security of Max Flix, our users, or others.

7. Third-Party Services

Max Flix may use third-party services, including payment providers, analytics services, advertising partners, hosting providers, or external content services.

These third parties may have their own privacy policies and terms. We encourage users to review the privacy policies of third-party services they interact with.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online service or method of electronic storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

When information is no longer required, we may delete or securely dispose of it in accordance with applicable requirements.

10. Children's Privacy

Max Flix is not intended to knowingly collect personal information from children in violation of applicable laws. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, or other restrictions on the processing of your information.

Requests may be subject to verification and applicable legal requirements.

12. Changes to This Privacy Policy

Max Flix may update this Privacy Policy from time to time as our services, technology, or legal requirements change.

When we make significant changes, we may provide an appropriate notice through our website, application, or other available communication methods.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way Max Flix handles personal information, please contact us through the official contact information provided on the Max Flix website.

Max Flix — Your Entertainment. Your Stories. Your World.